Frequently Asked Questions
For answers to frequently asked questions, please click here.
Direct Account Access via the Web: Your most convenient method to seeing exactly what we have listed in your account, as well as the many options available to self-service exactly what you want serviced, is to login to your account. Click here and login to see your account online.
Phone
If you are a bondholder and have questions about your account, please call us for assistance at 1-866-764-3425. We are available Monday through Friday 9:00 AM to 7:00 PM Eastern Time.
Email
To better serve you, before submitting an email, please note the following:
- We are unable to accept address change requests via this email. Address changes can be completed via the website if you have full access. Login now to complete the change online. For other ways of requesting an address change, please refer to the FAQs and select General Information from the drop down window.
- We cannot provide account specific information via email. However, once you have full access to the Israel Bonds Direct website, you can locate information specific to your account, make changes to your account or conduct some transactions.
- For security purposes, only general information can be provided by email. Email inquiries regarding specific account detail, account transactions or changes will typically be returned or not be completed. For security reasons, any requests or instructions delivered through email cannot be accepted or processed by us.
Click here to send us a message using our secure, online contact form.
By Regular Mail:
Computershare Investor Services
Attn: Israel Bonds
P.O. Box 43038
Providence, RI 02940-3038
United States of America
By Courier Service:
Computershare Investor Services
Attn: Israel Bonds
150 Royall StreetÂ
Canton, MA 02021
United States of America